Ensuring equal access for all individuals is a priority at New Eden Landscape Architecture. Our team is dedicated to making our website and its content accessible to people with disabilities. We continuously strive to improve the user experience for everyone and welcome any feedback that helps us achieve this goal.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG 2.2 guidelines, and have made the site accessible to the level of AA. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

Accessibility Statement

Effective Date: 1/1/2025
Last Updated: 8/16/2025

New Eden Landscape Architecture (“New Eden,” “we,” “our,” or “us”) is committed to making buildmyeden.com accessible to everyone, including people with disabilities. We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA wherever feasible.

What we’re doing

Semantic HTML & ARIA: Clear headings, landmarks, labels, and ARIA attributes to support screen readers.
Keyboard Navigation: All interactive elements are reachable and usable by keyboard (including visible focus states).
Alt Text & Media: Meaningful alternative text for images; captions or transcripts for time-based media when present.
Color & Contrast: Text and UI components meet minimum contrast ratios; information is not conveyed by color alone.
Forms: Associated labels, clear instructions, and error messaging with guidance to fix issues.
Responsive Design: Pages reflow on small screens without loss of functionality.
Skip Links: “Skip to content” provided to bypass repeated navigation.

Compatibility

Our site is designed to work with the latest two versions of major browsers (Chrome, Edge, Firefox, Safari) and with common assistive technologies (e.g., screen readers like NVDA, JAWS, and VoiceOver) on desktop and mobile.

Ongoing effort

Accessibility is an ongoing process. We conduct periodic reviews, user testing, and audits, and we remediate issues as we discover them. New or third-party content (such as embedded maps, videos, or scheduling tools) may have their own accessibility limitations; we encourage those providers to support accessibility and will offer alternative options when feasible.

Known limitations

If you encounter an issue, it may be due to:
Third-party widgets or embedded content outside our control.
Legacy PDF documents that may not yet be fully tagged for accessibility.
We’re actively working to improve these areas. If you need an alternative format (e.g., tagged PDF, large print, plain text), we’ll provide it upon request.

Feedback & requests

If you experience any barriers on buildmyeden.com, need an alternative format, or have suggestions:
Email: accessibility@buildmyeden.com]
Please include the page URL, a brief description of the problem, and your preferred contact method. We aim to acknowledge inquiries within 2 business days and resolve issues where possible within a reasonable timeframe.

Formal complaints

If you believe we are not meeting accessibility requirements, contact us using the details above with “Accessibility Complaint” in the subject line. We will document, investigate, and respond to your concerns.

Accessibility support

If you need assistance navigating the site or completing a task (e.g., booking a consultation), we can help by phone or email during business hours.

Policy scope

This statement applies to buildmyeden.com and content we control. It does not extend to third-party sites or services we link to.